Our purpose

We help our clients and partners succeed through our excellent products and services.

Photo of the Tyne bridge

As part of Newcastle Building Society, we aim to achieve our Group’s purpose of; “Connecting communities in the North East with a better financial future”. We are very proud of our culture, values and commitment to our local communities.


Our culture is one that has the customer at its heart, that acts with pace and ambition and is committed to ongoing investment in our staff.

Group of children

Many of our colleagues volunteer to help local charities, with fundraising activities celebrated throughout the business. We support, encourage and inspire our colleagues to realise their potential. It’s our friendly people in the North East that help our clients succeed with award winning customer service. These guiding principles underpin all that we do in our decisions and relationships.

Two newcastle staff

About us

Savings management, leading technology and award winning customer services.

About us
Two newcastle staff

Our people

Our team use their knowledge and expertise to make us the market leader.

Our People
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